terms and conditions
the following terms and conditions apply for all stays booked with SALTY GOATS (‚sarl surf company s.s.a.’)
booking and payment
In order to confirm the booking, a payment is requested. only after having received this deposit, the booking with SALTY GOATS is valid. by completing the booking, the guest confirms to have read, understood and accepted the terms and conditions.
- payment in low season: 50% deposit
- payment in high season: 100% deposit
every guest is requested to inform SALTY GOATS as soon as possible in case of any cancellation of the booking. the amount of the refund in case of cancellation varies according to the time of cancellation:
- for cancellations 60 – more days before arrival we charge 50% of the deposit.
- for cancellations from 0 – 59 days before arrival we charge 100% of the deposit.
if a booking has to be rescheduled by the guest, SALTY GOATS is entitled to charge a certain amount to cover the costs of the modification.
if a guest catch covid-19 during a stay with SALTY GOATS, he/she will need to quarantine. SALTY GOATS needs to follow the regulations in Morocco at the moment of the infections. the quarantine process, upgrade to single room, any pcr tests, travel, doctor’s visits, etc will be at the guest own expense (no refund if already checked in at surf camp). every guest has to make sure travel insurance will cover in this instance.
if moroccan authorities issue a lockdown or flight restrictions between morocco and a guests departure country SALTY GOATS offers free rebooking. if a guest tests positive on the pcr test prior to embarking on the trip and is not allowed to board the plane, SALTY GOATS offers free rebooking. if this guest can not show the proof of pcr test on arrival day SALTY GOATS can not reschedule.
when booking with SALTY GOATS, each guest is obliged to take out travel insurance.
If a booking has to be cancelled due to the guest’s inability to travel (other than covid related), the above mentioned cancellation conditions apply. SALTY GOATS declines any responsibility for theft or damage to persons or belongings during the stay.
every guest will be responsible for any damage caused by him/her to all equipment and property belonging to SALTY GOATS, unless he/she has taken out appropriate insurance to cover the damage caused.
SALTY GOATS guides the guests to different spots and informs about the current conditions. The exercise of any activity is at the guest’s own risk. SALTY GOATS declines all responsibility and cannot be held responsible for the safety of the guest, injury or death.
SALTY GOATS is committed to providing each guest the best possible surfing experience, but is not responsible for surfing conditions or weather. In the extremely rare event that unsuitable surfing conditions occur (no waves, rain, storm etc), the guest will not be entitled to any refund for all activities offered by SALTY GOATS or its partners.
SALTY GOATS is committed to the needs of its guests and tries to offer alternative activities.